FREQUENTLY ASKED QUESTIONS
Please refer to this list for the answers to our most common questions.
1. Do I need to see a psychiatrist or therapist?
A psychiatrist deals with medication prescriptions and management. You do not have to see a therapist to get an appointment with our psychiatrist although that is the ideal care plan for many individuals who also take medication.
2. Do you accept insurance?
We do accept some insurance. Primarily BCBS (Blue Choice, Blue Advantage, All Kids), United Healthcare and United Behavioral Health (OPTUM). If we cannot file for your insurance we can offer you a “superbill” which is a receipt detailing the service provided along with a diagnosis code that you can submit to your insurance company for reimbursement.
3. Does your psychiatrist treat children?
No, our psychiatrist sees adults ages 18 years and over.
4. Do your therapists offer services to children?
Yes. Depending on the age, most of our therapists see children and adolescents.
5. Specific specialties of counselors
Our team of counselors offers a varied foundation in training, experience, and niche. You can learn more by reading their bios on the staff page of the website.
6. Which counselors accept insurance?
Robbie in Huntsville accepts UBH and United Healthcare. Monica, Jonathan, Elaine, and Dr. Julian all accept BCBS, and United Healthcare/UBH. Ryane Rice only accepts private pay clients.
7. Where are you located?
We have a number of locations across North Alabama. Our main office is housed at Canterbury United Methodist Church in Birmingham. Look under the locations tab on our website for directions and locations of our other satellite offices.
8. Which counselors practice at which locations?
Robbie Dodson is in North Alabama and sees clients in Huntsville, Harvest, and Madison. Monica Harbarger sees clients primarily at Canterbury in Birmingham and monthly at Pleasant Hill UMC in McCalla. Jonathan Davis and Elaine Russell see clients in Birmingham at Alford Ave and Canterbury. Ryane Rice will see clients at all Birmingham locations (Canterbury, Alford Ave, and Asbury UMC).
9. How much is the cost per session? (private pay, no insurance)
Our standard rate is $110 per session. Counselors do offer a sliding scale fee in some cases and can work with you on an individual basis.
10. Do I have to be a Christian to obtain services from United Counseling?
No. Our counselors at United Counseling offer services regardless of faith orientation. We are here to aide in your personal journey.
11. Do your counselors offer "Christian" counseling?
All of our counselors are oriented to Christian beliefs and teaching. Our perspective is viewed through the lens of hope and healing in faith. You can speak with a counselor on an individual basis to let them know what you may be looking for and if they would be a good match.
12. What are your hours of operation? Do certain counselors have specific hours that they see clients?
Our office manager, Andie, is here Monday – Thursday 8:30am until 4pm to answer any of your questions. Counselors see clients on different days and times and it may not always be during office hours.
13. Do I need a referral from a doctor to see a therapist or psychiatrist?
No, you can call the office at (205) 824-8320 and Andie will be happy to schedule an appointment for you.
14. Is your facility accessible for persons with disabilities?
Most of our office space is accessible. Andie will be able to answer those questions more fully when you call.